— “我可以帮您吗？”“May I help you?”/What can I do for you ?

﹡ 尽量为客人多做一点：

— “还有什么需要我帮您吗？”“Is there anything else I can do for you?”

※ Useful Words and Expressions:

1) May /Can I …?

2) If you need my help, just call me please.

3 记住一些能讨人喜欢的言词:

— “谢谢。”“Thank you.”

— “别客气。”“You are welcome.”

— “对不起。”“I’m sorry.”

— “没关系。”“That’s all right.”

— “请。”“Please.”

※ Useful Words and Expressions:

1) welcome

2) That’s all right.

礼貌地回应客人的请求或询问:

◆ 当你能满足客人要求时，要马上采取行动：

— “好的，小姐/先生，我马上拿给您。”

“Certainly, madam/sir. I will get it right away.”

— “是的，小姐/先生，我马上帮您处理。”

“Yes, madam/sir. I will take care of it at once.”